Privacy Policy
At Industrial Chemical Solutions trading as Ichem Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services.
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1. Information We Collect
We collect personal information that you provide voluntarily, such as your name, email address, phone number, and company details when you contact us or make a purchase. We may also collect non-personal information, such as your IP address, browser type, and site usage data, to help us improve our website and services.
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2. How We Use Your Information
We use your personal information to process orders, respond to inquiries, provide customer support, and send you updates about our products and services. We may also use your information for marketing purposes, but only if you have consented to receive promotional materials.
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3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and conducting our business, such as payment processors or shipping companies. These third parties are required to protect your data and use it only for the purpose of providing the services we have contracted them for.
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4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of any information you transmit to us.
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5. Cookies and Tracking
Our website uses cookies to enhance user experience, track site usage, and gather analytical data.
You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the site.
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6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, or if you have any concerns about how your data is handled, please contact us using the details provided below.
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7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this policy periodically.
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8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
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By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy.